Job Description

If you have any questions regarding the Union or the role, or there are any adjustments we can make to any stage of our recruitment process which would assist you in submitting the best application that you can, please do get in touch. You can email us at BSUpeople@brighton.ac.uk and we will respond to you as soon as we can.

Rate: £12.71 per hour

Contract date: From 14th September 2026 To 25th June 2027

Interviews: 9th September 2026 via Microsoft Teams

Role: BSU Essentials' Associate

Hours: 4-16 per week - Zero hours contract

Responsible to: Advice and Representation Manager

Responsible for: N/A

Role

This position is only open to students studying at University of Brighton and will be responsible for the day-to-day operation of Brighton Students’ Union Essentials project by managing stock and donations, and maintaining a safe, organised and welcoming environment.

Main Duties and Responsibilities

• Carry out general shop duties (i.e. welcoming students, answering student enquiries and supporting students through the collection process)

• Help maintain an organised and accessible food bank space

• Provide a consistent level of customer service that is efficient, professional and non-judgemental, and in keeping with the values of BSU, reporting to management any issues that may compromise your ability to do so

• Manage any required administrative tasks (i.e. logging student IDs, logging temperate checks) in accordance with data-handling and confidentiality policies

• Carry out general housekeeping duties, e.g. cleaning of equipment, furniture layout, wiping down shelves, fridges, etc, ensuring a clean and tidy working environment in accordance with retail standards and procedures and in line with Health & Safety Legislation

• Abide by all relevant food safety, hygiene and handling regulations, including correct storage temperatures, allergen awareness, and safe disposal of expired goods

• Report any operational concerns, equipment faults, safeguarding concerns and other relevant issues to the management team in an appropriate and timely manner and in accordance with any relevant guidelines and procedures

• Assist with stock deliveries, donation collections, checking of goods and sorting items in line with agreed procedures

• Contribute to the success of BSU Essentials by working closely with colleagues to build a strong team ethic

• Open and secure BSU Essentials and associated areas in line with agreed procedures

• Any other reasonable duties that you may be asked to perform from time to time by the Outlet Management team

Skills and Experience required

• Outstanding customer service skills

• Adaptable and flexible to support operational demand

• Ability to work well under pressure

• Determination to respond positively to customer feedback

• Ability to work as part of a team

• Previous experience gained in a retail environment is not essential but would be a distinct advantage.

Location

The Students’ Union covers all University of Brighton sites. This role shall be primarily based at our Moulsecoomb campus, with travel to other campus locations as required in the provision of the duties for the position.

Details
£12.71 per hour
Location: , ,