Job Description

Role Marketing & Communications Co-Ordinator

Hours 21 per week

Salary £14,977 per annum

Annual Leave 31 days per year, pro rata including 4 closure days plus Bank Holidays.

Benefits EAP, discounts on retail, volunteering days, cycle to work scheme

Responsible to Marketing and Communications Manager

Department Overview

Brighton Students’ Union provides representation, support and services to the 17,000 students studying at the University of Brighton, with a mission of Making Student Life Better. The marketing and communications team ensure effective and timely information is sent to and from the students across physical and online channels.

Role

Provide support across all sections of the Union by delivering high-quality communications and marketing across all physical sites and online channels to increase student awareness and engagement of Brighton Students’ Union. Responsible for maintaining and updating our social media channels, which includes content creation across platforms, responding to student queries and ensuring consistency. Co-ordinating external marketing activations, both onsite and digital.

Marketing and Communications

• Oversee all BSU Social Media channels, keeping up to date with current trends and platforms to ensure BSU

remain ahead of the curve, using relevant scheduling platforms.

• Create, write, and post timely and effective updates to all BSU channels, using relevant and engaging content

to maintain the maximum reach to potential and current students.

• Respond to all queries via social media channels and other digital platforms, including mailboxes, in a timely

manner.

• Coordinate external marketing activations; booking spaces, welcoming advertisers and placing digital content as per the booking requirements.

• Produce and implement creative, engaging campaigns and content across a range of platforms.

• Ensure compliance with the BSU branding policy.

• Schedule and update digital screens and physical poster sites with relevant assets.

• Update the BSU website pages, ensuring content is up to date, on brand and engaging.

• Create regular e-newsletters and support the wider BSU team to create newsletters.

• Establish and maintain good partnerships with relevant Students’ Union departments, University departments

and external partners, including alumni.

• Attend BSU events to provide live and recorded assets as requested.

• Support the Marketing & Communications Manager to carry out other day-to-day duties as required, e.g. the supervision of student staff at relevant events, assisting with producing training, guidance, policies.

Communication

• Some detailed communication on related topics.

• Delivering routine training on uploading information to the website to colleagues and student groups as requested.

Decision Making

• Responsible for personal operational decisions on a daily basis.

Budget Management

• No budget management responsibility.

Staff Management

• No staff management responsibility

General duties

• Work in a manner which reflects the values and democratic structure of the Union, as shown in the Union’s

Articles and Strategic Plan.

• Keep up to date with the legislation, policies, practices, rules, and regulations relevant to the role.

• Adhere to all Brighton Students’ Union policies and procedures.

• Ensure the delivery of a positive image of the Union, both internally and externally, by displaying high standards of professionalism, politeness, conduct and service.

• Undertake such other duties as may reasonably be expected given the incumbent’s qualifications and experience.

• Participate in and take ownership of their induction, personal development plan, departmental staff meetings and be responsible for undertaking duties with full regard for others within the conditions of employment detailed in the T&Cs of your employment.

• Assist in key events and activities throughout the year, including Open Days, Freshers’ Week, Elections, Union Awards, Refreshers and sustainability activities as required.

Location

This role will primarily be based at the Moulsecoomb Campus, with regular travel to other campus locations as

required in the provision of the duties for the position. Flexible working is available, with a minimum of 2 days in the office per week. Occasional out of hours work will be required for BSU events.

PERSON SPECIFICATION

Post

Marketing and Communications Co-Ordinator

Location

Moulsecoomb

Experience and Knowledge

Degree in relevant field, or related qualification, or extensive proven experience

Creating engaging and targeted communications for specific groups

Experience of working on multiple projects simultaneously, often with competing deadlines

Up to date knowledge on effective communications methods to students in Higher Education

Updating Wordpress website pages and using associated software packages-

Complying to a branding policy

Use of social media channels for proactive and reactive communications

Copywriting, proof reading and content writing skills

Managing and understanding physical/digital promotions and products

It is desirable to have experience in one of more of the following focused areas: website content creation, videography and/or photography

Skills

Outstanding written and verbal communication skills

Creating and maintaining good partner relationships

Excellent organisational skills with the ability to multitask

The ability to generate positive outcomes through partnership working, including challenging the status quo or poor practice

Confident user of Microsoft Office applications and other relevant software packages

Ability to engage with a wide range of people from all levels of society

Have a flexible attitude to working reactively to communications that may arise.

Personal Qualities

Inclusive

Supportive

Authentic

Flexible approach to working hours

Details
Location: Brighton, Sussex, BN2 4GJ , GB